Udemy

Marketplace

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Summary

Udemy is a marketplace for video courses and practice tests from independent instructors and training companies. Courses are sold individually, with selected courses also available through a subscription.

Good fit

  • Learners who want a low-cost course for a specific exam and are comfortable checking instructor quality themselves
  • People who prefer buying a course once and keeping it

Less suited to

  • Learners who want official, vendor-accredited training
  • Anyone who wants labs without a subscription, since individual course purchases include none

Learner Reviews

What learners praise

Clear, useful lessons

Learners praise instructors who explain topics clearly and organize lessons well, making it easier to pick up a new skill or refresh existing knowledge.

Good value for learning at your own pace

Learners value discounted courses and being able to return to purchased lessons later, whether to review something difficult or use it as a reference.

What learners complain about

Uneven course quality

Learners describe a mixed experience across courses: some teach the subject well, while others are difficult to follow or do not deliver the coverage expected.

Technical problems interrupt studying

Recurring complaints include videos freezing or failing to play, progress not saving, and trouble signing in or accessing purchased courses.

Hard to get help or a refund

Learners describe getting stuck in automated support loops when they need help with course access or billing. Refund complaints include rejected requests and unexpected subscription charges.

Plans & pricing

Plans and pricing
Per-course purchase, or the Personal Plan subscription

$19.99 to $199.99 per course, or the Personal Plan from $13/month. Courses are often discounted below list price, and the Personal Plan can be billed monthly or annually.

Free options
Some free courses, and most paid courses have free preview lectures
Access
Courses you buy outright are yours to keep; Personal Plan access lasts only while the subscription is active and auto-renews until you cancel.
Refunds
30-day refund on individual courses; no refund on subscriptions. Free-trial subscriptions can be cancelled before they are charged, and iOS in-app purchases are refunded as Udemy credit only.

Courses & practice tests

Udemy resources included in our certification guides.

CertificationCourses & tests
PMP
CompTIA Security+
CCNA
A+
CISSP
Google AI Essentials

Alternatives

Frequently asked questions

Is Udemy legit?

Yes. It is a large, publicly known course marketplace, but course quality depends on the individual instructor, so check ratings and update dates before buying a specific course.

Can I get a refund on Udemy?

Individual courses can be refunded within 30 days through Udemy support. Subscriptions, including the Personal Plan, are not refundable except where the law requires it.

How much is the Udemy Personal Plan?

Udemy lists it from $13/month, billed monthly or annually, and it auto-renews until you cancel. Individual courses list at $19.99 to $199.99.

Does a Udemy certificate count toward a real certification?

No. A Udemy completion certificate only shows you finished the course. You still need to pass the vendor's own exam.

Last updated October 2026