Certified Scrum Product Owner (CSPO) Program Guide

1. 1.1Discuss at least three different organizational designs which affect how the accountabilities of the product owner are executed.
2. 1.2Use at least one technique to provide transparency to stakeholders on progress toward goals.
3. 1.3List at least three techniques to gather information or insights from stakeholders.
4. 1.4Describe how the product owner interacts with the other scrum team members during the scrum events and throughout the sprint.
5. 1.5Identify at least two ways to overcome the challenges of being a product owner for multiple scrum teams.
6. 1.6Discuss at least two reasons why the product owner is a single person and neither a group nor a committee.
7. 1.7Discuss how and why the product owner maintains authority over the product backlog while working collaboratively with developers and stakeholders.

Example scenario: Three department heads each send you their top priority for the next Sprint. How do you decide what goes first?

1. 2.1Explain the relationship between a product vision and a product goal.
2. 2.2Practice the creation of a product goal.
3. 2.3Practice creating a sprint goal with a scrum team.
4. 2.4List the components of a product plan or forecast with stakeholders.
5. 2.5Describe how to plan a product release.
6. 2.6Explain at least two approaches to identify small, valuable, and usable increments.

Example scenario: Your sponsor wants a fixed date for the whole feature list. What can you offer instead?

1. 3.1Describe how a product owner includes product discovery and validation in their work.
2. 3.2Illustrate at least one approach for segmenting customers and users.
3. 3.3Practice at least one technique to address conflicting customer (or user) needs.
4. 3.4Identify how at least three aspects of product discovery contribute to successful product outcomes.
5. 3.5List at least three approaches to connect developers directly to customers and users.

Example scenario: Two customer groups want opposite changes to the same screen. How would you find out which matters more?

1. 4.1Describe how scrum supports validating product assumptions.
2. 4.2Compare at least three approaches to validate product assumptions by their cost and quality of learning.

Example scenario: You believe customers will pay for a premium tier. What is the cheapest way to test that before building it?

1. 5.1Describe the relationship between outcome and output.
2. 5.2List at least three actions the product owner could take to maximize outcomes and impact while minimizing outputs.
3. 5.3Define at least three terms related to product economics.
4. 5.4Describe value from the perspective of at least three different stakeholder groups.
5. 5.5List at least three techniques to measure value.
6. 5.6Create a product backlog that supports the achievement of a product goal.
7. 5.7Create at least one product backlog item that includes a description of desired outcome and value.
8. 5.8Practice at least one approach to refining the product backlog.

Example scenario: The team delivered every planned feature, yet usage has not changed. What would you measure next?