Validates foundational knowledge of ITIL concepts, the four dimensions, guiding principles, management practices and continual improvement.
A good ITIL Foundation course teaches the Version 5 terms and practices in plain language and prepares you for a 40-question, 60-minute exam. We compared the main options on what each includes, whether the exam voucher is bundled, and price.
Most people should start with Dion Training's course and voucher, which adds video lessons and 240+ practice questions to the exam for $699. Choose PeopleCert's $690 exam bundle if you can learn from the official eBook alone, and eLearning+ when your employer pays and you want the official course with a free retake.
| Course | Best for | Format | Price |
|---|---|---|---|
 ITIL Foundation (Version 5) Exam Bundle | Official eBook route | Book | $690 |
 ITIL 5 Foundation (Course+Voucher) | Lessons plus voucher | Video | $699 |
| ITIL Foundation (Version 5) eLearning+ | Employer-funded study | Interactive | $1,338 |
PeopleCert's own bundle of the ITIL 5 Foundation exam voucher, the official eBook and the Learning Resource Kit. It is the simplest official route and costs $9 less than Dion's course and voucher.
Great fit if you learn well from the official book and want the simplest official route
Poor fit if you want video lessons or mock exams; choose Dion
Video lessons with a study guide and 240+ practice questions, sold together with an exam voucher. It costs far less than PeopleCert's own eLearning+ and gives you lessons that the $690 bundle lacks.
Great fit if you want lessons, practice questions and the voucher in one purchase
Poor fit if you want the official course with a free retake; choose eLearning+
PeopleCert's interactive eLearning with auto-marked sample papers, the eBook, the Official Mock Exam and a free retake, plus the exam voucher. It is the official course with a safety net if you fail the first attempt.
Great fit if your employer pays and you want the official course with a safety net
Poor fit if you are paying yourself; the $690 bundle costs far less
For most people, Dion Training's course and voucher at $699, which bundles video lessons, practice questions and the exam. PeopleCert's $690 bundle suits learners who prefer the official eBook.
No full course here is free, and the exam voucher costs money either way. Technical Institute of America's free mock exam on YouTube is a good check at the end.
Plan for about 25 hours of preparation, including reading or lessons and timed mock exams.
No. Anyone can take the exam and training is optional, but a course makes the terminology easier to learn.