Entry Certificate in Business Analysis (ECBA) Exam Guide

1. 1.1Define business analysis, describe its role in enabling change, and outline key activities across contexts.
2. 1.2Describe the six BACCM concepts, explain how they relate, and use them to support structured thinking.
3. 1.3Explain how business analysis supports value creation and benefits organizations in various industries.
4. 1.4Define value in business analysis and explain how outcomes are assessed to support value realization.

Example scenario: A manager asks why the team needs a business analyst for a simple system upgrade. How would you explain the value?

1. 2.1Explain how mindset influences your effectiveness and identify ways to adopt an empowering mindset.
2. 2.2Recognize the shared values that drive work and explain how those values support the work to be done.
3. 2.3Identify core business analysis principles and apply them to guide your work and improve outcomes.
4. 2.4Recognize foundational competencies and assess when to apply them in your work.

1. 3.1Identify roles that perform business analysis and describe how responsibilities vary across contexts.
2. 3.2Compare business analysis approaches and explain how to choose an approach based on the situation.
3. 3.3Identify organizational considerations that influence your work and explain their potential impact.
4. 3.4Describe the difference between requirements and designs and explain how they evolve throughout the initiative.

1. 4.1Recognize how key organizational, environmental, and stakeholder factors can influence your work.
2. 4.2Describe processes and systems to identify areas impacted by changes, and evaluate the impacts.
3. 4.3Track progress toward goals and support teams in adapting to changes, under direction.
4. 4.4Suggest and help implement simple improvements, working within clear guidelines.

1. 5.1Use basic elicitation methods and build positive rapport with stakeholders to elicit information.
2. 5.2Document requirements clearly and collaborate with stakeholders to validate needs, under guidance.
3. 5.3Compare stakeholder needs with outcomes to check alignment and flag conflicts for review.
4. 5.4Support stakeholders in prioritizing needs, considering business value and urgency.

Example scenario: Two stakeholders give conflicting requirements in the same interview. What would you do next?

1. 6.1Explain basic solution validation concepts and record findings.
2. 6.2Assist in evaluating solution options, considering feasibility and risks, and contribute to preparing recommendations.
3. 6.3Support defining scope and collaborate on planning and monitoring implementation activities.
4. 6.4Support preparation and updating of design artifacts to maintain clarity.

1. 7.1Communicate with stakeholders using tailored messages to maintain engagement.
2. 7.2Identify stakeholder roles and interests, and support analysis of their impact.
3. 7.3Facilitate stakeholder collaboration and feedback throughout the initiative.
4. 7.4Identify key stakeholder motivations, drivers, and concerns to understand their decisions.

Example scenario: A key user stops attending requirements workshops. How would you find out why and keep them involved?

1. 8.1Confirm understanding of desired outcomes aligned with business objectives.
2. 8.2Support identification of value opportunities and help address barriers to delivery.
3. 8.3Describe how solutions meet business goals and relay information effectively for stakeholders.
4. 8.4Support defining key performance indicators (KPIs) aligned with value to measure success.

1. 9.1Assist in validating information quality and alignment to your situation, and document those validation outcomes.
2. 9.2Support recognizing constraints and adapt plans to maintain alignment.
3. 9.3Assist in analyzing technology trends and support technology integration.
4. 9.4Apply relevant industry standards and frameworks to guide the work to be done.