$126k median pay
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Validates foundational IT support knowledge across hardware, operating systems, networking, security and troubleshooting common technical problems.
CompTIA A+ is the standard entry-level certification for IT support, covering hardware, networking, operating systems, security and troubleshooting. It is earned through two exams, Core 1 and Core 2, and gives employers a common baseline for help desk and technician candidates.
Holders say A+ noticeably improves recruiter attention at entry level, but the resume, technical knowledge and people skills still decide the job. Others recommend pairing it with a home lab.
One candidate says every technical question in a help desk interview came from A+, including ports and APIPA addresses. A help desk manager prefers A+ over Network+ or Security+ for staff.
The most upvoted replies in 2025 and 2026 threads say A+ alone is rarely enough in the current market. One career changer got into help desk with A+ and home lab projects.
A+ is valid for 3 years from the day you pass your second exam.
The $75 fee covers the whole three-year cycle. You pay no fee if you renew with CertMaster CE or by passing a higher CompTIA certification such as Network+ or Security+.
CompTIA continuing education fees ↗CompTIA's one-exam introduction to IT concepts, for people not yet sure about an IT support career.
Online course certificate in IT support with no proctored exam.
The next CompTIA step, for people who already have IT support experience.
Two: Core 1 (220-1201) and Core 2 (220-1202). You can take them in either order, but both must be from the same version. You are certified when you pass both.
$548 in the US, because each exam needs its own $274 voucher. A voucher with one retake costs $359 per exam.
It helps you pass resume screens for help desk and desktop support roles, but most people also need hands-on practice, a home lab or customer service experience to get hired.
Yes. You can test at a Pearson VUE test centre or online with OnVUE.
No. CompTIA a+ Cyber and a+ Network are beginner courses that prepare you for Security+ or Network+ training. The A+ certification requires the Core 1 and Core 2 exams.
Three years. Renew with 20 CEUs and the $75 CE fee, by completing CertMaster CE, or by passing a higher CompTIA certification such as Network+ or Security+.
Last updated October 2026